Fees and payment. All fees are stated in U.S. dollars. Payment must be received before the course begins unless Analytical Training Consultants (ATC) has approved other arrangements in writing. Any applicable card processing fee will be shown before payment is submitted.

Receipts. ATC will provide a receipt by email when payment is processed. Students or purchasers may contact ATC if they need another copy.

Student cancellations. Cancellation requests must be sent to ATC in writing. The date ATC receives the request determines the applicable refund:

• 14 or more calendar days before the course begins: Full refund.
• 7–13 calendar days before the course begins: Refund less a $200 cancellation charge per student.
• 1–6 calendar days before the course begins: Refund less a $400 cancellation charge per student.
• On or after the course start date, or failure to attend: No refund.

A cancellation charge will not exceed the amount paid for that student. With ATC’s approval, another student may take the registered student’s place before the course begins. Please contact ATC to arrange a substitution.

Changes made by ATC. If ATC cancels a scheduled course, the purchaser may choose a full refund of the course fee paid or a transfer to another available class. If ATC reschedules a course and the new date does not work for the student, the purchaser may request a full refund. ATC is not responsible for travel, lodging, or other expenses arranged by a student or purchaser.

Private courses. Dates, location, minimum enrollment, travel arrangements, and any cancellation terms specific to a private course will be confirmed in writing before the booking is finalized. Those written terms will govern if they differ from the student cancellation schedule above.

Promotional registrations. A complimentary course seat has no cash refund value. Transfers or date changes for a promotional seat require ATC’s approval and remain subject to availability and the terms of the promotion.

Confidentiality. ATC safeguards student information, including examination results. ATC uses and shares information as needed to administer registration, payment, training, and certificates; with service providers acting on ATC’s behalf under appropriate confidentiality arrangements; when required by law; or with the student’s written consent. ATC will not disclose an individual student’s examination results to an employer or other third party without the student’s written consent, unless disclosure is required by law.